gemini_w
Posts: 2
Joined: Tue Jul 10, 2018 11:00 am

Back up words with ACCENTS???

Tue Jul 10, 2018 11:20 am

Hi there,

I tried to set up a wallet with the windows app, looked easy enough - somehow though the back up words have accents (è à é) - er... REALLY? is this supposed to be universal? I mean I don't carry a french kbd with me, I never use accents on my phone, keyboards are different one country from the next, accents are not easy to duplicate... I deleted, restarted, even changed my windows regional settings, all english, nope, still the same silly words. Any way I can refresh this and have unaccentuated words? (and stop this thing getting in my registry to decide that I used french and so these words should be best for me...)

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Ciaran
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Re: Back up words with ACCENTS???

Tue Jul 10, 2018 11:26 am

Hi there,

I tried to set up a wallet with the windows app, looked easy enough - somehow though the back up words have accents (è à é) - er... REALLY? is this supposed to be universal? I mean I don't carry a french kbd with me, I never use accents on my phone, keyboards are different one country from the next, accents are not easy to duplicate... I deleted, restarted, even changed my windows regional settings, all english, nope, still the same silly words. Any way I can refresh this and have unaccentuated words? (and stop this thing getting in my registry to decide that I used french and so these words should be best for me...)
Hi gemini_w,

Are you using a Bitcoin.com wallet? You can change your apps language by going to "Settings" -> "Language".

If you require any assistance at all, please contact our support team at wallet@bitcoin.com.
Download your Bitcoin.com wallet HERE

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gemini_w
Posts: 2
Joined: Tue Jul 10, 2018 11:00 am

Re: Back up words with ACCENTS???

Tue Jul 24, 2018 8:42 am

That was the crux of the issue, no matter what I did, change settings, even from my PC, it still kept the same accentuated phrase on the wallet I created. Only when creating a new wallet did I get an "appropriate" seed phrase. I didn't get it wouldn't be able to change the "initial" seed, but only by creating a new wallet I could fix my issue - Thanks

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