Exchangerpoint started scamming people ?

[rantinganonymous]

Exchanger point was one of the trustable exchanges out there.. but i heard an odd incident from my friend.. Are they into scamming people lately ?

Quotting from him

I Initiated transaction
paid through MY UPI account
Gave MY number, gave my friends's Email address as it was a combined payment.
Exchangerpoint messaged me in whatsapp, said i violated terms, they claimed there was third party involved. I gave my UPI screenshot, My ID proof
They didn't reply my message/sms/calls for more than 18 hours..
Then said they cant help and my account is frozen.
Then they blocked me on whatsapp
Blocked me on twitter.
I mailed them, offered them to give my bank statement, but seems like they just want to rob you.

Does company have right to withhold payment ?.. isnt it a clear case of scam ?

[rantinganonymous]

If you’re looking for a way to recover your bitcoin back from a scammer or an exchange, contact seekgeek700 @ gmail . Com
Hey helped me when I was a victim and I got my bitcoins back.

Hey thanks,, i will definitely contact them.
But yeah more than recovering i wanted to expose them to naive customers.