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by randy.jacob
Thu Dec 07, 2017 6:45 pm
Forum: Technical Support
Topic: Is there a minimum to withdrawal?
Replies: 1
Views: 954

Is there a minimum to withdrawal?

I keep trying to transfer my funds from my Bitcoin.com BTC wallet to another wallet and it keeps giving me the insufficient funds notice. There's clearly funds in there, so my only conclusion was there a minimum in order to transfer? Searching FAQ’s proved to be unfruitful.

Thanks in advance!
by randy.jacob
Thu Dec 07, 2017 6:08 pm
Forum: Development & Technical Discussion
Topic: Bought 100 euros of BTC and not receiving it.
Replies: 9
Views: 3656

Re: Bought 100 euros of BTC and not receiving it.

Try these instructions here, was having the same issue and was able to get my BTC to show up in my wallet after trying steps 10 and after.
https://walletsupport.bitcoin.com/artic ... bch-wallet
by randy.jacob
Wed Dec 06, 2017 7:07 pm
Forum: Technical Support
Topic: Simplex can't help.
Replies: 6
Views: 2009

Re: Simplex can't help.

having the same issue here! I gave my cash wallet

Bitcoin (BTC) and Bitcoin Cash (BCH) are two entirely separate cryptocurrencies and they operate on two entirely separate blockchains. This means that Bitcoin (BTC) sent to an address on the Bitcoin Cash (BCH) blockchain will never appear nor be ...
by randy.jacob
Wed Dec 06, 2017 6:05 pm
Forum: Technical Support
Topic: Simplex can't help.
Replies: 6
Views: 2009

Simplex can't help.

Before discovering Coinbase, I made my first purchase of .012 BTC through Bitcoin.com’s Wallet app using Simplex on November 28th. I’ve checked my wallet app every day since and still shows 0.00 balance. When I contacted Simplex they sent me to the blockchain site and said it’s in “my account”, but ...

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