It is not safe to store wallets online at the moment, as some people have suggested - try a hardware wallet. Find and hit-up slush to see if he will give you a dealI think they are not legit because I have sent more than 50 emails without respond maybe they have blocked my emails as they as blocked my number from contacting there
I think they are operating from Lithuania and maybe they only got a fake address in uk and only person and his girl friend is operating spectrocoinYou should consider getting hardware. Wallets that are on web tend to be untrustworthy due to similar occurrences. I personally have a Trezor key they are very cool to look at and enable to gain the full security for the safety of your coin. Now If you are trading then go to a better exchange like Kraken, but if not then just get a trezor or any other hardware that will hold your bitcoin.
https://bitcointrezor.com/
I hope you can get your bitcoin back and try to avoid this happening in the future
Constantly contact them and if you are in the UK go to there registered address you will get in touch eventually.
Or get Ledger which is cheaper right away.Find and hit-up slush to see if he will give you a deal
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