CEX.io wire transfer

[Mok_BTC]

Gents,
I need some Help Please. I made a bank transfer to my Cex.io account before 34 days ago but yet not shown in my balance. I opened several tickets and all what I get is a vague answer that the issue has been escalated to the concerned Department.
Till today, this "Concerned Department" didn't contacted me. the support is no longer replying.

I nocked every possible door. I raised the issue via their twitter account, and also wrote in the community blogs. but all in vain.

Any one has a same experience ??? please guide me on the solution

Thanks,,,

[BchFTW]

I had a very similar issue. It took over 30 days for funds to appear and their customer support is almost non existent. I was literally a fews days aways from filing court papers to take them to court. My funds did arrive in my cex account but I won't be using them again anytime soon