StuartJW
Posts: 1
Joined: Wed Dec 20, 2017 10:44 pm

Account Showing Zero

Wed Dec 20, 2017 10:50 pm

A few days ago my account held more than £600 but tonight it is showing a zero balance.

I have not carried out any transactions since viewing the above and wonder if my account has been hacked.

There are now "Recent Transactions" showing at all either.

Can anyone suggest what I should or can do please?

briansbits
Posts: 9
Joined: Tue Aug 15, 2017 10:26 am

Re: Account Showing Zero

Fri Dec 22, 2017 1:07 am

Did it happen after you upgraded your wallet?

User avatar
bitkilo
Platinum Bitcoiner
Platinum Bitcoiner
Posts: 3210
Joined: Sat Sep 26, 2015 4:08 am

Donate BTC of your choice to 1DJcTrvdGsmKr7LdriVizkVmkcXWoG12nt

Re: Account Showing Zero

Fri Dec 22, 2017 2:38 am

A few days ago my account held more than £600 but tonight it is showing a zero balance.

I have not carried out any transactions since viewing the above and wonder if my account has been hacked.

There are now "Recent Transactions" showing at all either.

Can anyone suggest what I should or can do please?
Are you using the Bitcoin.com wallet?

If so please follow the instructions below to see your BTC transaction history.

To see your BTC wallet address history please follow the steps below:

1) Go to Settings > [Select your BTC wallet]

2) Tap on "More Options"

3) Select "Wallet Addresses"

4) Tap on "View All Addresses"

You will now be able to see all of the BTC wallet addresses associated with your wallet below. The addresses with an amount in green shows the amount that is available to spend in that particular address.

You can see our support page here: https://walletsupport.bitcoin.com/
If you need further help please contact our wallet support team: wallet@bitcoin.com
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

User avatar
Baloo
Nickel Bitcoiner
Nickel Bitcoiner
Posts: 225
Joined: Thu Nov 02, 2017 7:47 am

Re: Account Showing Zero

Thu Dec 28, 2017 8:59 pm

I'll tell you as I have other guys with similar questions, that lately they've had a ton of transactions.

Return to “Beginners & Help”

Who is online

Users browsing this forum: No registered users and 1 guest