Confirmed transaction not showing

[rachel.shovelton]

Confirmed transaction not showing in wallet.

Nearly 24 hours ago, I moved my bitcoin from bittrex exchange to my bitcoin wallet.
Bittrex says successful transaction.
Blockchain shows confirmed, but my wallet is still showing a balance of zero.
I have scanned, but nothing found.
Address on blockchain matches my wallet.
SOS

[torusJKL]

What wallet are you using?

Did you send Bitcoin (Core/SegWit) BTC or Bitcoin Cash BCH?
Check if you have a wallet with the correct Bitcoin chain (BTC or BCH).

[nmanak]

And what to do if you send the wrong adress for transaction? I sent adress for bch wallet instead of btc? PLEASE HELP WHAT TO DO NOW??

[Keergoor]

This worked for me and im useing bitcoin phone app.

I accidentally sent BTC to my BCH wallet

Bitcoin and Bitcoin Cash are two entirely separate cryptocurrencies and they operate on two entirely separate blockchains. This means that Bitcoin (BTC) sent to an address on the Bitcoin Cash (BCH) blockchain will never appear nor be present on the Bitcoin Cash blockchain. Because both BTC and BCH share a similar address format, it is possible to accidentally send a Bitcoin (BTC) transaction to a BCH address, but the funds will only exist on the BTC chain.

Note that in the Bitcoin.com wallet you can set up both a Bitcoin (BTC) sub-wallet and a Bitcoin Cash (BCH) sub-wallet.

Please follow the instructions below to retrieve the BTC from your BCH wallet:

1
Press "Home" in bottom left

2
Press the "+" sign on the right of "Bitcoin (BTC) wallets"

3
Create personal wallet. Enter a name for the wallet, for example "BTC recovery wallet"

4
Turn on Bitcoin (BTC)

5
Show advanced options

6
Change “Random” to “Specify Recovery Phrase”

7
Enter your BCH wallet's recovery phrase (you can get it from Settings > [Name of your BCH wallet] > Backup)

8
Make sure "Single address wallet” are turned OFF. You don't need to change the derivation path.

9
Create wallet. If you get an error “Error creating wallet: Key already associated with an existing wallet”, continue to step 10 and select your existing BTC wallets instead of the newly created "recovery wallet" then follow the rest of the steps.

10
If no error is shown go to Settings > [BTC recovery wallet] > More Options > Wallet Addresses

11
Tap 'Unused Addresses' at least 20 times / until you get an "Empty addresses limit reached" message

12
Tap 'Scan addresses for funds'

13
Your Bitcoin (BTC) will now appear in your BTC recovery or existing BTC wallet.

[torusJKL]

@Keergoor great that it worked for you.

@nmanak does the above instruction help you?