Unable to Import Bitcoin.com Wallet

[Ashalor]

Despite entering my exact words to import my wallet I'm receiving a network error. It then tells me to setup a new wallet and use my recovery phrase in the advanced option. I am still receiving a network error. This is extremely frustrating. Is this a problem on my end or is something else stopping me from recovering my wallet?

[Fremont]

Despite entering my exact words to import my wallet I'm receiving a network error. It then tells me to setup a new wallet and use my recovery phrase in the advanced option. I am still receiving a network error. This is extremely frustrating. Is this a problem on my end or is something else stopping me from recovering my wallet?

Hi Ashalor,

As long as you have written down your 12 word seed phrase which was shown when you first opened the Bitcoin.com Wallet app you will be able to restore your wallet using that. Just enter your 12 word seed phrase and import your wallet from the 'Import' screen.

Please note that when entering your seed phrase all words must be lowercase with a single space between them, and no space after the final word. You also cannot import a BCTC seed phrase as a BCC wallet, nor vice-versa.

Fremont

[fanta]

Hi , try another one :
https://www.bitcoin.com/choose-your-wal ... est-Wallet

[Ashalor]

Thanks for the responses guys but I assure you I'm entering the words correctly and I already have some coin in the wallet so that's my concern or I might just swap. I'm hoping this is just some kind of connectivity error that will sort out later in the day, Ill post any updates, I've for sure got my words down correctly so Ill try again later today.

[Fremont]

Thanks for the responses guys but I assure you I'm entering the words correctly and I already have some coin in the wallet so that's my concern or I might just swap. I'm hoping this is just some kind of connectivity error that will sort out later in the day, Ill post any updates, I've for sure got my words down correctly so Ill try again later today.

Can you post a screenshot of the error you're getting? (Please make sure your seed words are not visible)

[Ashalor]

I figured out my mistake, long story short I'm an idiot. Thanks a ton for helping out.

[Fremont]

I figured out my mistake, long story short I'm an idiot. Thanks a ton for helping out.

No worries at all! Would you mind sharing what you were doing wrong for the benefit of others who might be experiencing a similar issue?

[ryanwaz]

What did you do to fix it? I am having the same problem.

Thanks!

[Ashalor]

Unfortunately I was unable to correct the issue. I had just reset my phone and thought it was due to having forgotten to activate it. But upon trying after activating it same problem. I'll post a screenshot of the errors I get when I get home and get a chance to try and recover it again.