3 days without confirmation

[adambell]

Hi,

I apologize if this is no the place to ask, but I have sent 3 bitcoin transactions from Binance.com to CoinExchange io :
0.37950000 , 0.49950000, 0.55850000 all together: 1.4375 Bitcoins , I got only 0.37950000, 3 days passed and CoinExchange io told me transactions not confirmed..I checked in https://www.blockonomics.co so 3 transactions in red: 0.37950000 , 0.49950000, 0.55850000 in red with August 20th Date:

Aug 20,2017 03:02:19
-0.3795 BTC
Tx
1JcmSvoWZif8pt85Zio9iTBrGsCgYdEpDW
Aug 20,2017 02:04:13
-0.5585 BTC
Tx
1JcmSvoWZif8pt85Zio9iTBrGsCgYdEpDW
Aug 20,2017 00:30:14
-0.4995 BTC

And one transaction in Green 1.4375 from August 19th:

But Never Received : -0.5585 & -0.4995 BTC


Completed
2017-08-19 21:36:01
BTC 0.37950000
Address: 1JcmSvoWZif8pt85Zio9iTBrGsCgYdEpDW
Txid: 6409292479813519bf93d592bfa91233848b5e96d23784cedb3c572b316124b7 Check
Completed
2017-08-19 21:35:27
BTC 0.49950000
Address: 1JcmSvoWZif8pt85Zio9iTBrGsCgYdEpDW
Txid: 6409292479813519bf93d592bfa91233848b5e96d23784cedb3c572b316124b7 Check
Completed
2017-08-19 21:32:42
BTC 0.55850000
Address: 1JcmSvoWZif8pt85Zio9iTBrGsCgYdEpDW
Txid: 6409292479813519bf93d592bfa91233848b5e96d23784cedb3c572b316124b7 Check

Hope to get help

Thanks

[bitkilo]

All the transactions you have given have all confirmed so there is no reason they should be telling you otherwise, the blockchain does not lie.

The problem is that nobody here can confirm that those were the deposit addresses you were given.
You will have to take this up with CoinExchange io as they are the only ones that can help you.

[adambell]

If you check this link: http://imgur.com/a/kAXHr
You can understand this is indeed the deposit addresses I got
So BlockChain does not lie but still I can lose all bitcoins..?

Here is my Deposits: http://imgur.com/a/1A7RR

You can see the i got the 0.37950000 , but did not get the 0.49950 and 0.55850 So https://www.coinexchange.io/ took my Bitcoins?
I believe Bitcoin will go 10-50 times higher but not if exchanges can take your bitcoin and the community say they cannot help you?

Are you sure 0.49950 and 0.55850 deposits are confriemd, as https://www.coinexchange.io/ claims:

"It appears your deposit transaction is still unconfirmed.

(enter txid block explorer link here)

Until we see that this transaction has been confirmed on the Bitcoin network we cannot credit your account.

This may be due to congestion on the Bitcoin network or because the transaction was sent with a miners fee that was too low.

Unfortunately there is nothing we can do until the transaction is confirmed on the Bitcoin network as the deposit has not technically reached our Bitcoin wallet yet.



Sincerely,

CoinExchange.io Support Team"

[bitkilo]

I would send them all the info you have posted here and see what there response is, if they say it is still not confirmed in their wallet then advise them that it is confirmed on the blockchain so the problem is at their end and they may need to re-sync their bitcoin wallet to see the confirmations.

Bitcoin.com is just one domain name used to promote Bitcoin. Bitcoin.com is not an official website. Just like nobody owns the email technology, nobody owns the Bitcoin network.

The community does want to help all new users but bitcoin is an irreversible currency, if the company you have sent BTC to scams you and won't fit it then your only option left is legal.
Sometimes the thread of legal action in itself may be enough to get the company to cough up what they owe you.

[adambell]

I got it Thanks.

[adambell]

I mean I understand your answer, unfortunately did got the bitcoins will put pressure on coinexchange to give me back the bitcoins.

[adambell]

https://www.coinexchange.io is a good company I got my 1.05 Bitcoins,

there was some issue with 3 transactions on the same block which cause to see just the last transaction..., now it was fixed and I apologize if I hurt https://www.coinexchange.io, All is good, Bitcoin is good coin with trusted exchanges which care about you and your money.
All is good.