Simplex payment ID: 2d7b0ae8-afe0-43a8-88b7-9bf76b171b70
I bought a significant amount of bitcoin 3 days ago and I still haven't been able to get my bitcoin. No verified payment. No support answers. Nothing.
Where is my bitcoin and why is my money being held up like this? Extremely unprofessional even with the high demand right now.
I'm guessing from the high demand of Bitcoin right now many many people are trying to buy Bitcoin like you, and it's causing delays. In addition Bitcoin has a max transaction capacity problem which is contributing to the problem, creating transaction delays.
I would suggest emailing Simplex support directly so you can inquire about your transaction:
https://simplexcc.freshdesk.com/support ... t-support-