Buying Bitcoin

[Dahja]

I have been trying to buy Bitcoin for the pass 2 weeks now on Bitcoin.com but it keeps declining my payment. I don't know why but it's really frustrating. Please anyone with any idea on what i can do.?

[bitkilo]

I have been trying to buy Bitcoin for the pass 2 weeks now on Bitcoin.com but it keeps declining my payment. I don't know why but it's really frustrating. Please anyone with any idea on what i can do.?

Hi Dahja,

What is the exact site you are trying to buy bitcoins from?
It should be: https://buy.bitcoin.com/

Are you trying to purchase with credit card?
What reason does the site give you for declining your purchase?
Have you got a bitcoin address already and entered that into the correct field?

[Dahja]

Yes it is https://buy.bitcoin.com
Yes i'm trying to purchase with my credit card
Simplexcc Isn't giving me any reason for declining my Purchase.
Yes i've provided my Address.

[klaaas]

Ask the live chat, https://chat.bitcoin.com/

[rendravolt]

Ask the live chat, https://chat.bitcoin.com/

Problem solved

[Fremont]

Yes it is https://buy.bitcoin.com
Yes i'm trying to purchase with my credit card
Simplexcc Isn't giving me any reason for declining my Purchase.
Yes i've provided my Address.

The service at Buy.bitcoin.com is run entirely by Simplex; unfortunately they, or possibly your credit card company, are the only ones that can assist you with card processing issues. Sorry we can't be of more assistance, Dahja.

[Westernory]

Yeah, what Fremont said.

If there is an issue with your card then you have to contact Simplex. There is nothing bitcoin.com can do.

Are you sure you are not using a stolen credit card or maybe you are using it outside your country?