Migration Error

[Helixious]

My bitcoin.com wallet froze up after an update last week, and today it presents me with the message "Migration Error: org.json.JSONException: Value[] of type org.json.JSONArray cannot be converted to JSONObject! Please Contact Support for manual migration instructions DO NOT DELETE YOUR WALLET OR CLEAR YOUR CACHE"

I couldn't find any threads containing "Manual Migration" or "Migration Error", so how on earth do I fix my wallet? currently using Android versions 10 on a Pixel XL phone.

[skincat]

Hi, today I have a similar error... my message is: "Migration Erro: java.lang.NullPointerException: Attempt to invoke virtual method 'int java.lang.String.hashCode()' on a null object reference! Please Contact Support....."

Someone can help me?

[nandibear]

My bitcoin.com wallet froze up after an update last week, and today it presents me with the message "Migration Error: org.json.JSONException: Value[] of type org.json.JSONArray cannot be converted to JSONObject! Please Contact Support for manual migration instructions DO NOT DELETE YOUR WALLET OR CLEAR YOUR CACHE"

I couldn't find any threads containing "Manual Migration" or "Migration Error", so how on earth do I fix my wallet? currently using Android versions 10 on a Pixel XL phone.

Hi, today I have a similar error... my message is: "Migration Erro: java.lang.NullPointerException: Attempt to invoke virtual method 'int java.lang.String.hashCode()' on a null object reference! Please Contact Support....."

Someone can help me?

Thank you both for reporting this.

Please contact support at wallet@bitcoin.com