I sent BCH to someone else’s BTC wallet and I don’t know what to do

[QuantumJG90]

I sent my BCH to someone else’s btc wallet and I don’t know what to do. This is my first time buying bitcoin. Why does BCH even exist? The transaction has gone through, but they haven’t confirmed. I don’t know what to. I’ve got money flowing through the cyberspace, and I want it back.

[nandibear]

I sent my BCH to someone else’s btc wallet and I don’t know what to do. This is my first time buying bitcoin. Why does BCH even exist? The transaction has gone through, but they haven’t confirmed. I don’t know what to. I’ve got money flowing through the cyberspace, and I want it back.

Hi, the Bitcoin Cash (BCH) is at the address that you sent it to.

The keys (public and private) on both the BTC chain and the BCH chain are the same.

Whoever owns, or controls, the BTC private key for the address that you sent to also has owns the BCH.

If you'd like the BCH back you could contact the person who you sent to and ask them to send the BCH to you.

[QuantumJG90]

Ok thanks. They’re saying they can’t.

[QuantumJG90]

How do they do this? I have no idea?

[QuantumJG90]

Can someone please answer me? Is there a phone number?

[nandibear]

Ok thanks. They’re saying they can’t.

You're welcome.

How do they do this? I have no idea?

They could contact their wallet provider for support.

Do you know what wallet application that they're using?

The address sent to, did it start with a 3?

Can someone please answer me? Is there a phone number?

Please understand that Bitcoin itself isn't a company, just like “gold” isn't a company - this means that there isn't any official website that speaks for Bitcoin, just like there isn't an official website representing gold. Please beware of anyone offering your to help your over the phone (or in private message).

[QuantumJG90]

Ok thanks. They’re saying they can’t.

You're welcome.

How do they do this? I have no idea?

They could contact their wallet provider for support.

They could, but they won’t. How can you, when these companies have no number?

Do you know what wallet application that they're using?

Blockchain

The address sent to, did it start with a 3?

No. A 12.

Can someone please answer me? Is there a phone number?

Please understand that Bitcoin itself isn't a company, just like “gold” isn't a company - this means that there isn't any official website that speaks for Bitcoin, just like there isn't an official website representing gold. Please beware of anyone offering your to help your over the phone (or in private message).

I get that. But these are companies. Companies usually have numbers to contact them. Gold traders have numbers.

[nandibear]

I get that. But these are companies. Companies usually have numbers to contact them. Gold traders have numbers.

Thank you for providing that information. It was very helpful.

(1) Are gold traders providing you with something for free?

Most bitcoin wallets are free (and many are open source). Download and install is all that is required (no account / no private information asked for).

For example, the Bitcoin.com wallet is both free and open source.

(2) Can you call Dave the gold trader in Vermont and demand customer service for gold you bought in Nevada from Bob's gold shop?

Did you send the transaction from a Bitcoin.com wallet?

Blockchain

You mentioned blockchain, are you referring to a Blockchain.com wallet? If so, the person you sent to should be able to recover the BCH that you sent to them.

1

You mentioned that the address starts with a 1 (as opposed to a 3). That should make recovery a lot simpler.

They could, but they won’t. How can you, when these companies have no number?

If the company is Blockchain.com please try their website as they should have a support email listed their or an online contact form.

If you and the person you sent needs help you are welcome to ask for help here in this thread. Some members here on the Bitcoin.com Forum have experience with the Blockchain.com wallet.

[QuantumJG90]

I don’t know anymore. They’ve just stopped contacting me. They probably have taken the money and run. This is the last time I use bitcoin or bitcoin cash or any cryptocurrency.

[nandibear]

I don’t know anymore. They’ve just stopped contacting me. They probably have taken the money and run. This is the last time I use bitcoin or bitcoin cash or any cryptocurrency.

If you'd like you can look up the transaction or the address itself on a block explorer. For example:

https://explorer.bitcoin.com/bch

[QuantumJG90]

I can see the transaction. It shows the money going out. But I can’t get it back. I shouldn’t have done it. I overspent yesterday, and I need it back. This guy just won’t bloody contact me!

[nandibear]

I don’t know anymore. They’ve just stopped contacting me. They probably have taken the money and run. This is the last time I use bitcoin or bitcoin cash or any cryptocurrency.

I think I can post recovery instructions below (in regard to the Blockchain.com wallet).

Might be an hour or so.

Anyone else viewing this thread is also welcome to share their thoughts.

[nandibear]

I can see the transaction. It shows the money going out. But I can’t get it back. I shouldn’t have done it. I overspent yesterday, and I need it back. This guy just won’t bloody contact me!

Hopefully he's just not sure how to go about recovery and needs a little help.

I'll be back soon.

[QuantumJG90]

I can see the transaction. It shows the money going out. But I can’t get it back. I shouldn’t have done it. I overspent yesterday, and I need it back. This guy just won’t bloody contact me!

Hopefully he's just not sure how to go about recovery and needs a little help.

I'll be back soon.

Nope. He’s gotten hostile and won’t accept getting any help. I wished I could do this myself.

[nandibear]

I can see the transaction. It shows the money going out. But I can’t get it back. I shouldn’t have done it. I overspent yesterday, and I need it back. This guy just won’t bloody contact me!

Hopefully he's just not sure how to go about recovery and needs a little help.

I'll be back soon.

Nope. He’s gotten hostile and won’t accept getting any help. I wished I could do this myself.

Sorry to hear that.

Recovering BCH sent to a Blockchain.com wallet is relatively easy.

Once logged into a Blockchain.com wallet the backup phrase (or mnemonic seed) can be accessed at https://login.blockchain.com/en/#/security-center/

The backup phrase (or mnemonic seed) can be used to create a new wallet BCH wallet in the Bitcoin.com wallet app (fully featured non-custodial wallet which gives users complete and sole control over their funds). You can download the wallet application at https://wallet.bitcoin.com/

[QuantumJG90]

They won’t do it. They said it’s too small amount and that they want me to stop contacting them. Can I do it myself?

[nandibear]

They won’t do it. They said it’s too small amount and that they want me to stop contacting them. Can I do it myself?

Now that I look closer recovery is not even necessary because the BTC and BCH wallets at Blockchain.com generate the same addresses.

Or at least mine do. I hadn't logged in for a long time but I've had the wallet since before BCH. It's possible that only pre-BCH Blockchain.com wallets use the same addresses for BTC and BCH (as they credited us our BCH some months after the fork). Although it's probably the same for all Blockchain.com wallets (same addresses for BTC and BCH).

[QuantumJG90]

So what you’re saying is that I could be refunded?

[QuantumJG90]

Also, I looked at my bank statement and bitcoin.com took out another $17 for no reason at all. What’s that for?

[nandibear]

So what you’re saying is that I could be refunded?

With exception of maybe creating new wallets within the Blockchain.com wallet the BCH and BTC wallets in Blockchain.com wallet use the same backup phrase (and generate the same addresses).

If you sent BCH to someone's Blockchain.com BTC wallet the BCH should be automatically available in their Blockchain.com BCH wallet.

In regard to getting the BCH back you'd have to ask the person you sent it to send it back to you.

[nandibear]

Also, I looked at my bank statement and bitcoin.com took out another $17 for no reason at all. What’s that for?

Bitcoin.com doesn't sell bitcoins. There are partnerships with Moonpay, Simplex and CEX which sell bitcoins at buy.bitcoin.com and purchase.bitcoin.com

There are many other websites, companies and private individuals which sell bitcoins. You should contact the company which sold you the bitcoins.

If the purchase was indeed related to a Bitcoin.com partnership you can contact the relevant company or contact support at Bitcoin.com and ask for contact information. Email for Bitcoin.com wallet support is wallet@bitcoin.com or contact form at https://support.bitcoin.com/hc/en-us/categories/360002116513-Wallet

[QuantumJG90]

So what you’re saying is that I could be refunded?

With exception of maybe creating new wallets within the Blockchain.com wallet the BCH and BTC wallets in Blockchain.com wallet use the same backup phrase (and generate the same addresses).

If you sent BCH to someone's Blockchain.com BTC wallet the BCH should be automatically available in their Blockchain.com BCH wallet.

In regard to getting the BCH back you'd have to ask the person you sent it to send it back to you.

They won’t talk to me, and if they do, they abuse me. I really didn’t have this money to throw away.

[Brigero]

Of course you can ask a person to return the money to you, but you need to understand that not everyone agrees to this)