Hammeran001
Posts: 1
Joined: Sat Aug 31, 2019 9:57 pm

Waiting for support since 3months?!? Is "@ok(dot)de" a blacklisted e-Mail?

Sat Aug 31, 2019 10:21 pm

Hello everyone,

I wrote e-Mails to "pool@bitcoin(dot)com" with my "...@ok(dot)de" e-mail and I didn't get any answer since 20 may 2019. After a while of no response I tried to register my account for this forum. It was for me impossible to register my "@ok(dot)de" account, because I didn't get the activation e-mail. I looked forward in my inbox and in my spam folder. There wasn't any e-mail from "bitcoin(dot)com".
The registration with my "...@googlemail(dot)com" account ran faultless and there wasn't any issues.

Can I somehow contact the admin or can somebody please help me?

With best regards

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nandibear
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Re: Waiting for support since 3months?!? Is "@ok(dot)de" a blacklisted e-Mail?

Fri Sep 13, 2019 5:35 pm

Hello everyone,

I wrote e-Mails to "pool@bitcoin(dot)com" with my "...@ok(dot)de" e-mail and I didn't get any answer since 20 may 2019. After a while of no response I tried to register my account for this forum. It was for me impossible to register my "@ok(dot)de" account, because I didn't get the activation e-mail. I looked forward in my inbox and in my spam folder. There wasn't any e-mail from "bitcoin(dot)com".
The registration with my "...@googlemail(dot)com" account ran faultless and there wasn't any issues.

Can I somehow contact the admin or can somebody please help me?

With best regards
Hi Hammeran001,

Thank you for reaching out here on the Forum.

Wanted to note here that contacting pool@bitcoin.com specifically from your own @ok.de email is working now (not sure yet about other @ok.de email addresses) .

We are also looking into Forum registration with @ok.de email addresses. Thank you very much for bringing this to our attention. Greatly appreciated.
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