Pas11
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Joined: Tue Mar 05, 2019 11:22 am

Can’t recover wallet

Tue Mar 05, 2019 11:29 am

Hi everyone.
I was trying to use my bitcoin wallet on my iPhone but it was showing error several times. I tried to uninstall the app n reinstall it. Now I’m trying to recover the wallet. I put the 12 words but still it don’t let me

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nandibear
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Re: Can’t recover wallet

Tue Mar 05, 2019 3:32 pm

Hi everyone.
I was trying to use my bitcoin wallet on my iPhone but it was showing error several times. I tried to uninstall the app n reinstall it. Now I’m trying to recover the wallet. I put the 12 words but still it don’t let me
Hi Pas11,

Please see: forum.bitcoin.com/technical-support/i-need-help-recovering-my-account-t100234.html#p232017

If the foregoing doesn't resolve the issue please post a reply below.

Could you please also share the error messages?

Please NEVER share private keys and backup phrase (or mnemonic / seed words) with anyone.
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vanityaddrs
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Re: Can’t recover wallet

Tue Mar 05, 2019 8:12 pm

Hi everyone.
I was trying to use my bitcoin wallet on my iPhone but it was showing error several times. I tried to uninstall the app n reinstall it. Now I’m trying to recover the wallet. I put the 12 words but still it don’t let me
I might be able to help you. Could you please be a little more specific about the wallet you're using, and the error message?

Do you have a password on your wallet, i.e. a BIP39 passphrase? If you did, do you think you can remember it?

Ensure all words are in lowercase, with no whitespace or tabs before or after the 12 words, one space between each word.

There are several quick methods to try and recover, PM me if you would like to give it a try. I suggest if you have a generic error message to carefully type in the 12 word mnemonic again, ensuring there are no odd characters, the spelling is correct, with one space between each word, and no spaces before or after the 12 word mnemonic. Also, the 12 word recovery will not work if you had a BIP39 passphrase/password and don't enter it.

Best wishes.
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