What should I do if the exchange office does not pay?

[slavakrulit]

Hello!

I wanted to exchange BTC => RUB found the exchanger https://cryptoexchange.ru/

I did everything as stated btc translated to the desired wallet
waited for a long time then I wrote to tech support

I was told
Hello!
For technical reasons, we can only make the exchange Bitcoin amount
exceeding 0.1 BTC!
On your request for an exchange is not enough money for the minimum
threshold of the exchange. Please add the missing amount!
Otherwise the application for exchange will be rejected.

Sincerely, CryptoExchange.ru

It took several days I write to them again
paying no money is not returned, and no answer

what to do ?

[LiteCoinGuy]

if their customer support does not help you, there are not much things you can do. you could contact a lawyer but i guess we are just talking about 30 USD or something?

check out this site and search for a more reliable service:

http://exchangewar.info/#unisend