manannán
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Joined: Mon Sep 17, 2018 11:26 pm

Merchant did not receive payment

Mon Sep 17, 2018 11:31 pm

Hi so I tried putting in a order from a website and I got a message from coingate that said, 'this order has expired.' I later got a message from the website that said the payment wasn't received. Am I supposed to buy bitcoin kind of like putting money in to paypal? I'm really confused.

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nandibear
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Re: Merchant did not receive payment

Tue Sep 18, 2018 12:52 am

Hi so I tried putting in a order from a website and I got a message from coingate that said, 'this order has expired.' I later got a message from the website that said the payment wasn't received. Am I supposed to buy bitcoin kind of like putting money in to paypal? I'm really confused.
Hi, please contact CoinGate and/or the other company you're dealing with.

Please understand that Bitcoin itself isn't a company, just like “gold” isn't a company - this means that there isn't any official website that speaks for Bitcoin, just like there isn't an official website representing gold.

You can also buy bitcoins (BCH or BTC) here: https://buy.bitcoin.com/

If you need a bitcoin wallet you can download one here: https://wallet.bitcoin.com/

No, bitcoin is not like paypal.
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