BHC to BTC conversion problem

[berber201]

Hi i accidentally created a BHC wallet instead of a BTC one.
Followed all the steps to attempt transfering it from the main BHC wallet to a new BTC one (as per the guide one this site)
Continued to scan through 20mins of unused adresses only to not locate the funds; either it says it can't locate the funds or there is an error.
What do i do here? just wait it out? do something else? or did i just lose it?

Any advice appreciated

[Ciaran]

Hi there,

Did you send BTC to your BCH address originally?

[berber201]

yea i ordered BTC, but i opened a BHC wallet by mistake.
So it got delivered to that, so i can't acces the BTC.

[Ciaran]

Ah ok, not to worry,

Just follow the steps below to retrieve your funds, let me know if you need any assistance at all.

Please note the steps below only apply to the Bitcoin.com wallet.

Bitcoin (BTC) and Bitcoin Cash (BCH) are two entirely separate cryptocurrencies and they operate on two entirely separate blockchains. This means that Bitcoin (BTC) sent to an address on the Bitcoin Cash (BCH) blockchain will never appear nor be present on the Bitcoin Cash blockchain. In this instance you seem to have sent a Bitcoin (BTC) transaction to an address in your Bitcoin Cash (BCH) wallet. Note that in the Bitcoin.com wallet you will have both a Bitcoin (BTC) and a Bitcoin Cash (BCH) wallet created by default.

It is important that you have updated your wallet to the latest version before creating a recovery wallet, remember to always keep your wallet up to date.

You can do the following to retrieve your BTC from your BCH wallet:

1) Press home in bottom left

2) Press the + sign on the right of "Bitcoin Core Wallets"

3) Press "New personal wallet". Enter a name for the wallet, for example "BTC recovery wallet"

4) Make sure that the "coin" is set to (BTC)

5) Show advanced options

6) Wallet key - Tap on “Random” and change to “Specify Recovery Phrase”

7) Type your BCH wallet's recovery phrase (you can get it from Settings > [Name of your BCH wallet] > Backup)

8) Make sure "Single address wallet” is turned OFF. You don't need to change the derivation path.

9) Create wallet. If you get an error “Error creating wallet: Key already associated with an existing wallet”, continue to step 10 and select your existing BTC wallets instead of the newly created "recovery wallet" then follow the rest of the steps.

10) If no error is shown go to Settings > [BTC recovery wallet] > More Options > Wallet Addresses

11) Tap 'Unused Addresses' at least 20 times / until you get an "Empty addresses limit reached" message

12) Tap 'Scan addresses for funds'

13) Your Bitcoin (BTC) will now appear in your BTC recovery or existing BTC wallet.

Again although you can manage both Bitcoin Core (BTC) and Bitcoin Cash (BCH) wallets in your Bitcoin.com wallet app you must not send BTC to a BCH address and vice-versa.

[berber201]

Yea that's what i tried the first time, did the same thing again step by step.
I just get stuck in a loop of generating unused adresses for a while now.

[berber201]

Tried scanning after ages of generating unused addresses multiple times now too, never finds the funds.

[Ciaran]

Your best option would be to email the wallet support team: wallet@bitcoin.com

They will help you get to the bottom of the problem.

[berber201]

thanks i will try that