BCH to BCH mistake (URGENT!) :(

[notoriousplace]

Hi guys, I accidentally transfered funds from (BCH from Bitcoin Wallet) to a BCH address which belongs to me. What can I do now? The funds are not showing in wallet??

Simplex wrote back:

As I see, this is your BCH address: bitcoincash:qz5s8lt6y5j3qh8ectnt0xvxvgy.. in our system and I suppose it is not correct.
Most probably, you inserted the wrong one.
Please, check again on your end or contact your wallet support.
Let us know what else we can do.

[nandibear]

Hi guys, I accidentally transfered funds from (BCH from Bitcoin Wallet) to a BCH address which belongs to me. What can I do now? The funds are not showing in wallet??

Simplex wrote back:

As I see, this is your BCH address: bitcoincash:qz5s8lt6y5j3qh8ectnt0xvxvgy.. in our system and I suppose it is not correct.
Most probably, you inserted the wrong one.
Please, check again on your end or contact your wallet support.
Let us know what else we can do.

Hi, I'd like to help but I don't understand exactly what you're saying.

Please provide more context.

Did Simplex send BCH to any of your BCH addresses?

If so, are you not able to see the BCH within your wallet?

If not, did you provide them with an address that is not yours?

Did you intend to purchase BCH or BTC?

Are you using a Bitcoin.com wallet?