First purchase of bitcoin

[bauknechtr]

I just purchased some bitcoin yesterday and am still waiting for the deposit to show up in my wallet. Does it usually take this long?

[nandibear]

I just purchased some bitcoin yesterday and am still waiting for the deposit to show up in my wallet. Does it usually take this long?

Hi bauknechtr,

(1) Where did you purchase the bitcoin? The service on https://buy.bitcoin.com is provided by Simplex.com. If you have not received your bitcoins from them, or have any other issues regarding that service, please contact support@simplex.com.

Please note that during times of high traffic such as when there is a relatively large increase in Bitcoin's value your order with Simplex may take longer for them to fulfill. Unfortunately there is nothing that Bitcoin.com can do about this, so please be patient while Simplex process, fulfill and send your BTC order.

(2) Are you using a Bitcoin.com wallet? If so, you may review the Bitcoin.com Wallet FAQ: https://walletsupport.bitcoin.com/

[MintDice]

Which exchange did you use, what wallet are you utilizing? There are many factors that could affect the transaction time. The btc blockchain might be overloaded in which case it'll take longer for the transaction to go through. Unfortunately, there isn't a clear answer as to how long the deposit will take to appear, the only way to speed up a transaction is by paying a higher fee...