Hi,
Today I bought some BTC coins from Bitcoin.com using my VISA Debit Card. I have used my Blockchain BTC wallet receive address instead
of Bitcoin.com wallet as I am so used to using this wallet when I buy BTC coins and forgot to use Bitcoin.com wallet.
Will I receive my BTC coins? And if I do not receive, can you please suggest my next course of corrective action?
Thank you
You're welcome to use any bitcoin address from any bitcoin wallet to receive bitcoin purchased at buy.bitcoin.com
If the BTC hasn't shown up in your Blockchain.info bitcoin wallet it probably hasn't been sent yet.
The service on
https://buy.bitcoin.com is provided by Simplex.com. If you have not received your bitcoins from them, or have any other issues regarding that service, please contact
support@simplex.com.
Please note that during times of high traffic such as when there is a relatively large increase in Bitcoin's value your order with Simplex may take longer for them to fulfill. Unfortunately there is nothing that Bitcoin.com can do about this, so please be patient while Simplex process, fulfill and send your BTC order.