earthdoc
Posts: 1
Joined: Wed Jan 17, 2018 8:50 pm

what to do when a transaction will not get confirmed?

Wed Jan 17, 2018 8:59 pm

Hello Community,

I am trying to move bitcoin from a wallet to an exchange, but it has been 13 hours and there are still no confirmations.

There must have been an error. I see the 4 common causes of an unconfirmed transaction. https://support.coinbase.com/customer/p ... les/593836 But, what is my recourse? What can I do? can I try to cancel the transaction and try to fix? If so, how? Will the transaction get cancelled after a period of time if no confirmations occur?

Thanks,

Earthdoc

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Re: what to do when a transaction will not get confirmed?

Wed Jan 17, 2018 9:29 pm

Hello Community,

I am trying to move bitcoin from a wallet to an exchange, but it has been 13 hours and there are still no confirmations.

There must have been an error. I see the 4 common causes of an unconfirmed transaction. https://support.coinbase.com/customer/p ... les/593836 But, what is my recourse? What can I do? can I try to cancel the transaction and try to fix? If so, how? Will the transaction get cancelled after a period of time if no confirmations occur?

Thanks,

Earthdoc
Hi earthdoc,

If you did not send the transaction with an adequate network transaction fee the transaction is very unlikely to confirm. If it does not confirm within 14 days of being sent then the transaction will drop from the mempool and the funds will be returned to your wallet.

You might contact BTC.com. I believe that they do transaction acceleration (you'll have to pay them).
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