Payment error buy bitcoin using Card

[JeonggilKim]

Everything goes ok. But when I finish step 2, web page turn white and nothing works.
eventhough simplex takes money from my account.

Then I press F5 and I noticed I'm FXcked.

I didn't got simplex submit mail.
What should i have to do to finish my purchase?

[juljaschneider]

same same...simplex took my money, I recieved no bitcoins.....what a sh***