Bought bch a week ago and nowhere to be found

[ryan.nunley]

So I bought BCH using the wallet app and simplex and a week later the funds still do not show in my wallet app. But the money has cleared my account. Please help. I feel like I just burned a 140 bucks

[nandibear]

So I bought BCH using the wallet app and simplex and a week later the funds still do not show in my wallet app. But the money has cleared my account. Please help. I feel like I just burned a 140 bucks

Hi ryan.nunley,

It's not possible to buy BCH (i.e., Bitcoin Cash) from Simplex. If you made a purchase it was for BTC (i.e., Bitcoin). If you used your BCH address, and you are using a Bitcoin.com wallet, please follow the instructions at this link to recover your BTC: https://walletsupport.bitcoin.com/artic ... bch-wallet

[azbanu]

That was very useful. Thanks