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tudor.ru
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Bitcoin Wallet bugged

Sat Jan 06, 2018 8:59 am

Hello,

I just bought bitcoin for the second time, and added my funds in to a wallet that I have created on bitcoin.com Wallet android app.
The first time I bought was smooth and dandy,managed to transfer them on Exchanges, but now, on my second purchase once I got notified that the amount has been transferred to my wallet, I could open my wallet anymore giving the error "Insight error" and also my transaction history won't load.
I have tried uninstalling the application and re adding the wallet back but with no success, getting the same error: "insight error"
Can someone help me?I had a considerable amount on it and I am starting to panic.

CryptoOptimum
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 11:04 am

That's a strange problem. I never had similar

locker1
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 11:16 am

have this error on the IOS

Firefly
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Joined: Sat Jan 06, 2018 11:12 am

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 11:17 am

Hello,

Same issue for me this morning. I hope this is just a technical issue that will be solved quickly ...
Last edited by Firefly on Sat Jan 06, 2018 8:26 pm, edited 2 times in total.

ase.pase
Posts: 3
Joined: Sat Jan 06, 2018 11:58 am

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 12:00 pm

Hi
i have the same problem with my ios wallet

nforcer89
Posts: 7
Joined: Sat Jan 06, 2018 12:45 pm

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 12:47 pm

Same problem on desktop wallet.

Also it asks for update, but when I click "download" it sends me on this :
https://github.com/bitpay/copay/releases/tag/v3.9.1

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gurudevsingh
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 1:04 pm

My bitcoin wallet shows Could not update transaction, Insight Error
Kindly retrieve the wallet. I can see my bitcoin but Shows error transaction not available this time.

rgonsal
Posts: 2
Joined: Sat Jan 06, 2018 12:50 pm

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 1:05 pm

Having the same issue as well on iOS. Just trying to send btc to another address.

Firefly
Posts: 4
Joined: Sat Jan 06, 2018 11:12 am

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 1:18 pm

Issue raised in the "Bitcoin.com Wallet Issues Megathread".

leobest4all
Posts: 4
Joined: Sat Jan 06, 2018 5:22 pm

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 6:01 pm

i have same problem as u explain same error then i deleet wallet i thought this my app problem reintsall it
then backup wallket now bch wallet adding btc wallet not adding giving this shit error
Could Not Import::Insight Erorr

nforcer89
Posts: 7
Joined: Sat Jan 06, 2018 12:45 pm

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 6:27 pm

There is some issue with their site, we see old version.
Here is new version of wallet:
https://github.com/Bitcoin-com/Wallet/r ... /tag/4.2.0

DID NOT HELP! > still "Insight Error"

lewis88
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Contact: Telegram

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 6:46 pm

Anyone found a solution to this yet?

Firefly
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 6:51 pm

What is strange is that sometime it works for a few minutes then error comes back...

JB1979
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 8:42 pm

Right my wallet is all screwed up it is saying "unable to update wallet: insight error" i was receiving a payment which is confirmed but is not showing in my account balance at all and has vanished i can see it on bitcoin chain too can someone please tell me what is going on and how to sort this out

lewis88
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 9:47 pm

Still no help for anyone, starting to get a bit worrying now!

JB1979
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 9:56 pm

Still no help for anyone, starting to get a bit worrying now!
Lewis have you got the same issue then?

lewis88
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:00 pm

Still no help for anyone, starting to get a bit worrying now!
Lewis have you got the same issue then?
Yep logged on today and the bitcoin wallet just says "insight error" i've tried to google it and search on here with no due! Do you have any ideas?

JB1979
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:05 pm

Still no help for anyone, starting to get a bit worrying now!
Lewis have you got the same issue then?
Yep logged on today and the bitcoin wallet just says "insight error" i've tried to google it and search on here with no due! Do you have any ideas?
I am as lost as you are mate not very happy got a fair few quids worth of coins locked in this wallet and lost £169 transfer today on top of it all

lewis88
Posts: 8
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Contact: Telegram

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:07 pm

Lewis have you got the same issue then?
Yep logged on today and the bitcoin wallet just says "insight error" i've tried to google it and search on here with no due! Do you have any ideas?
I am as lost as you are mate not very happy got a fair few quids worth of coins locked in this wallet and lost £169 transfer today on top of it all
Yep ditto. Very strange why it has just suddenly happened. Hopefully someone will have some more information by tomorrow!

JB1979
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:22 pm


Yep logged on today and the bitcoin wallet just says "insight error" i've tried to google it and search on here with no due! Do you have any ideas?
I am as lost as you are mate not very happy got a fair few quids worth of coins locked in this wallet and lost £169 transfer today on top of it all
Yep ditto. Very strange why it has just suddenly happened. Hopefully someone will have some more information by tomorrow!
Seems to be a bit slow on the help around here still waiting for a moderator to step in and tell us what we need to do to solve the issue whatever you do don't uninstall the app then do a recovery one guy on another thread did that and now can't recover his coins it won't sync up

lewis88
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:33 pm


I am as lost as you are mate not very happy got a fair few quids worth of coins locked in this wallet and lost £169 transfer today on top of it all
Yep ditto. Very strange why it has just suddenly happened. Hopefully someone will have some more information by tomorrow!
Seems to be a bit slow on the help around here still waiting for a moderator to step in and tell us what we need to do to solve the issue whatever you do don't uninstall the app then do a recovery one guy on another thread did that and now can't recover his coins it won't sync up
Yep would be nice if a moderator could shed some light! Yea I read that also. Surely there must be more people having an issue!

JB1979
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:35 pm


Yep ditto. Very strange why it has just suddenly happened. Hopefully someone will have some more information by tomorrow!
Seems to be a bit slow on the help around here still waiting for a moderator to step in and tell us what we need to do to solve the issue whatever you do don't uninstall the app then do a recovery one guy on another thread did that and now can't recover his coins it won't sync up
Yep would be nice if a moderator could shed some light! Yea I read that also. Surely there must be more people having an issue!
Loads of people i am having issues on android app gallaxy s4 what os are you having trouble on?

lewis88
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:37 pm


Seems to be a bit slow on the help around here still waiting for a moderator to step in and tell us what we need to do to solve the issue whatever you do don't uninstall the app then do a recovery one guy on another thread did that and now can't recover his coins it won't sync up
Yep would be nice if a moderator could shed some light! Yea I read that also. Surely there must be more people having an issue!
Loads of people i am having issues on android app gallaxy s4 what os are you having trouble on?
My wallet is saved on my macbook masOS High Sierra Version 10.13.2. Seems to be an issue on different systems then. Not sure if that is good or not!

ammo3
Posts: 3
Joined: Sat Jan 06, 2018 10:39 pm

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:46 pm

+1, I have that issue too. Waiting for bitcoin.com guys in this topic to explain what's going on

JB1979
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 10:58 pm

i think it might be a node related issue but being pretty slow fixing it

lewis88
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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 11:02 pm

as long as it gets fixed i don't mind it being slow! hopefully will have an update when i wake up tomorrow, bored of clicking refresh for now!

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Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 11:38 pm

Hello everyone,

I had this same error yesterday on my own wallet, it was there for most of the day but has gone now and i am able to use BTC again.
This was most likely a problem on our back end that has been fixed now.

If anyone still has this error please quote this post to let me know, thanks.

Sorry for any inconvenience caused.
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

thebear135
Posts: 2
Joined: Sat Jan 06, 2018 11:52 pm

Re: Bitcoin Wallet bugged

Sat Jan 06, 2018 11:54 pm

hi, same for me.

already one day i can sync or transfert bitcoin with my wallet,

i got this error on top of screen when i go in my btc wallet: insight error

if i try to do ant transaction i got this error: could not update wallet

nforcer89
Posts: 7
Joined: Sat Jan 06, 2018 12:45 pm

Re: Bitcoin Wallet bugged

Sun Jan 07, 2018 12:04 am

Im just installed BitPay.. almost the same wallet. Imported my key and all good.

Onesmart01
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Re: Bitcoin Wallet bugged

Sun Jan 07, 2018 12:17 am

I’m having same issue insight error, can’t use BTC, can’t import wallet and no update transactions!

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