BCH wallet error

[pandanan]

I tried to send funds over to an exchange and the transaction is not broadcasting to the blockchain.
Could not broadcast payment: error querying the blockchain. I have seen previous responses on the forum saying that it is an error with the network and that it would be cleared up quickly, so I thought I should give it some time. However 10 days have passed and it is still not broadcasting. I have tried to import the recovery key on bitcoin.com's windows wallet and it gave me another error. Please help.

[bitkilo]

I tried to send funds over to an exchange and the transaction is not broadcasting to the blockchain.
Could not broadcast payment: error querying the blockchain. I have seen previous responses on the forum saying that it is an error with the network and that it would be cleared up quickly, so I thought I should give it some time. However 10 days have passed and it is still not broadcasting. I have tried to import the recovery key on bitcoin.com's windows wallet and it gave me another error. Please help.

This error basically means that your wallet is unable to connect with the Bitcoin.com wallet server.
When we see a few of these error come in to support then it is normally a problem at our end and will often be fixed within a couple of hours. If you have been seeing this same error for 10+ days then i would guess that the problem is at your end.
Please check to make sure you have good internet connection and try again.

Please email support if the problem is still occurring and give as much information as possible, including screenshots.
- wallet@bitcoin.com