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mariotosun
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Joined: Wed Dec 13, 2017 11:10 pm

BTC FOUND NOT SHOWING IN MY ACCOUNT!

Wed Dec 13, 2017 11:23 pm

Hi, Ive bought some bitcoins 4 days ago and havent got either any confirmation messages or amount of money that I have sent to my BCH. What might benthe reason?

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nandibear
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Re: BTC FOUND NOT SHOWING IN MY ACCOUNT!

Wed Dec 13, 2017 11:28 pm

Hi, Ive bought some bitcoins 4 days ago and havent got either any confirmation messages or amount of money that I have sent to my BCH. What might benthe reason?
Hi Mario,

Its sounds like (at least based on what you've stated) the problem may be that you used your BCH (i.e., Bitcoin Cash) address to receive BTC (i.e., Bitcoin).

Is that what you've done?

Bitcoin (BTC) and Bitcoin Cash (BCH) are two entirely separate cryptocurrencies and they operate on two entirely separate blockchains. This means that Bitcoin (BTC) sent to an address on the Bitcoin Cash (BCH) blockchain will never appear nor be present on the Bitcoin Cash blockchain.

Are using a Bitcoin.com wallet?

If so, to recover your BTC please follow the instructions on this page:

https://walletsupport.bitcoin.com/artic ... bch-wallet
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ProMine
Posts: 7
Joined: Mon Dec 04, 2017 4:49 pm

Re: BTC FOUND NOT SHOWING IN MY ACCOUNT!

Thu Dec 14, 2017 4:33 pm

is now everything ok?

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