Bought BTC via Simplex by card

[Redapple]

Hello i bought btc via simplex by card but i gave them mine BCH adress not BTC, i send them one email but they told me they dont have acces to mine accout or wallet so i should ask mine wallet providers how to sole this, any idea guys ? thanks

[nandibear]

Hello i bought btc via simplex by card but i gave them mine BCH adress not BTC, i send them one email but they told me they dont have acces to mine accout or wallet so i should ask mine wallet providers how to sole this, any idea guys ? thanks

Hi Redapple,

To recover your BTC please follow these instructions: https://walletsupport.bitcoin.com/artic ... bch-wallet