Hi folks,
I just moved from coinbase to Bitcoin.com
Sent funds from BTC to BCC address which I created in the Bitcoin.com wallet app
Now I don’t see anything on my BCC wallet it’s empty
On blockchain I have 16 confirmations
Why are the funds not showing on my BCC address??
Hello,
The Bitcoin Cash (BCC/BCH) is not showing in your wallet because the wallet is not an exchange, you cannot simply just trade BTC for BCC within the wallet app. You must use a bitcoin exchange or service like
https://shapeshift.io/#/coins
Please follow the below instructions to recover:
Bitcoin and Bitcoin Cash are two entirely separate cryptocurrencies and they operate on two entirely separate blockchains. This means that Bitcoin (BTC) sent to an address on the Bitcoin blockchain will never appear nor be present on the Bitcoin Cash blockchain. In this instance you seem to have sent a Bitcoin (BTC) transaction to an address in your Bitcoin Cash (BCC) wallet. Note that in the Bitcoin.com wallet you can set up both a Bitcoin (BTC) sub-wallet and a Bitcoin Cash (BCC) sub-wallet.
You can do the following to retrieve your BTC from your BCC wallet:
- Go to Home > New wallet (press the '**+**' icon) > New personal wallet
- Do **not** select the Bitcoin Cash option, as you want to recover your BTC. (Grey is off and sets up a BTC wallet, green is on and sets up a BCC wallet)
- Enter a name for the wallet (I would suggest **BTC recovery**) > Show advanced options > Wallet key
- Copy from wallet... > Select Wallet To > [Your Bitcoin Cash Wallet]
- Create new wallet
This will create a Bitcoin (BTC) wallet from your Bitcoin Cash (BCC) wallet seed.
- Once it has been created, go to Settings > [BTC recovery wallet] > More Options > Wallet Addresses > Tap 'Unused Addresses' 20 times until you get an "Empty addresses limit reached" message
- Tap 'Scan addresses for funds'
Your BTC will now appear in your BTC recovery wallet.
Again, you **can** manage both Bitcoin (BTC) and Bitcoin Cash (BCC) in your Bitcoin.com wallet, but you **must not** send BTC to a BCC address and vice-versa. You should send BTC only to addresses in your Bitcoin.com BTC sub-wallet, and you should send BCC only to addresses in your Bitcoin.com BCC sub-wallet.