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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 12:25 am

Ok that's what i'm afraid of thanks for your time though i appreciate it
I've been thinking more about this..

The public key is 16CKiCF8riUXz2dVypd2NgiLrEetxRS4eR which is where your bitcoin got sent to.

And you do have access to the private key in your in you Bitcoin Cash wallet (a Bitcoin.com wallet).

If you take that private key and sweep it into a Bitcoin wallet (not a Bitcoin Cash wallet) it seems like you'd get the bitcoin back.

I'm going to consult with others to make sure that I'm not crazy.
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rizzlarolla
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 12:29 am

These are the sort of problems that arise when false bitcoin chains are created, ie bitcoin cash.
This is painful to watch. No intelligent support here? This is Bitcoin.com after all.

The same private Key will retrieve coins from either chain, either the real Bitcoin chain or any fake chain like bitcoin cash.

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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 12:34 am

These are the sort of problems that arise when false bitcoin chains are created, ie bitcoin cash.
This is painful to watch. No intelligent support here? This is Bitcoin.com after all.

The same private Key will retrieve coins from either chain, either the real Bitcoin chain or any fake chain like bitcoin cash.
So you understood what he was talking about from the start of the thread?

I HIGHLY doubt it.

Btw, are you still begging for bitcoins like you were during the 4 BTC Giveaway here at the forum?
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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 12:44 am

... ... ... ...
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 3:52 am

ok cool thanks again

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mzsidi05
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 4:00 am

im going to have to look more into finding my private key with bitcoin.com hopefully i can recover it that way

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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 4:10 am

im going to have to look more into finding my private key with bitcoin.com hopefully i can recover it that way
You can find the private key right inside of your wallet.

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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 4:20 am

im going to have to look more into finding my private key with bitcoin.com hopefully i can recover it that way
Also I recommend that you email support at wallet@bitcoin.com to help you with the process.

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mzsidi05
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 4:28 am

i did email them i know its Sunday so we will see what happens. Hopefully i can use that key its also called wallet id right?

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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 4:38 am

i did email them i know its Sunday so we will see what happens. Hopefully i can use that key its also called wallet id right?
Hi mzsidi05, no, the private key is something different. You can find in Settings - bitcoin cash wallet - More Options - Export Wallet
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nandibear
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 4:44 am

i did email them i know its Sunday so we will see what happens. Hopefully i can use that key its also called wallet id right?
Also just in case you don't already know this.. DON'T post your private key on this forum and DON'T give it to anyone.
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Re: bitcoin does not show in my account

Mon Oct 09, 2017 5:32 am

Ok that's what i'm afraid of thanks for your time though i appreciate it
Hi guys,

Jumping in here at nandibear's request. Wallet Support have already responded to the relevant email, however it may help others here with similar issues.

@mzsidi05 The address you provided earlier in the thread shows no transactions on the Bitcoin Cash blockchain, only on the Bitcoin Legacy blockchain:

https://blockchair.com/search?q=16CKiCF ... rEetxRS4eR

This means that you did send the funds to a Bitcoin address, not a Bitcoin Cash address.

If you cannot see the funds in your wallet please do the following:

Go to Settings -> Your Wallet -> More Options -> Transaction History -> Clear cache
Go to Settings -> Your Wallet -> More Options -> Wallet Addresses -> Tap 'Unused Addresses' 20 times until you see the message "Empty addresses limit reached", then tap 'Scan addresses for funds'

The funds should now show up on your wallet homepage.

Just to double check, once you have done the above please go to Settings -> Your Wallet -> More Options -> Wallet Addresses -> View All Addresses

If the address 16CKiCF8riUXz2dVypd2NgiLrEetxRS4eR does appear in the list of addresses then it is an address in your wallet and the funds should be present. If it does not appear in the list of addresses then it is not an address in your wallet and the funds have been sent to an address in a different wallet.

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Re: bitcoin does not show in my account

Tue Oct 10, 2017 10:59 pm

OP, you ever got this resolved?
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Fremont
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Re: bitcoin does not show in my account

Wed Oct 11, 2017 3:37 am

 ! Message from: Fremont
The off topic posts in this thread have been split into a new thread at the link below as the conversation is entirely off-topic from the subject being discussed:

post101711.html#p101711

Please feel free to continue the off topic discussion there.

If the same off topic discussion continues in this thread rather than in the thread above I will be giving warnings, and if these are not heeded any user bringing this thread off topic will receive a temporary ban. This goes for both regular users and moderators. Moderators, you should know better than to assist or encourage the derailing of threads.

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