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by arunjyotidoley
Sun Dec 17, 2017 7:17 pm
Forum: Technical Support
Topic: Simplex and Bitcoin.com scammed us together!
Replies: 21
Views: 5753

Re: Simplex and Bitcoin.com scammed us together!

Just an update guys. I have finally received my bitcoins after 5 days (number of emails, tweets etc). Can't say I am super happy about it, but relieved that my money did not get lost. Simplex appears to be delivering, but IMO they need to improve their communications by like a lot else they are not ...
by arunjyotidoley
Sun Dec 17, 2017 1:13 pm
Forum: Technical Support
Topic: Simplex and Bitcoin.com scammed us together!
Replies: 21
Views: 5753

Re: Simplex and Bitcoin.com scammed us together!

Hi Julia/ Sarah,

Please help. It has been more than 5 days now since my order and i still did not receive my order. I made an order of 2687.5 USD. Below are my details
Simplex payment ID: 32ceafeb-53d5-4ff7-85b4-bcf2ba69a031

please refund my money as i ordered at 16000 price range and current ...
by arunjyotidoley
Sat Dec 16, 2017 11:04 pm
Forum: Technical Support
Topic: Coin Not Received even after confirmation
Replies: 24
Views: 5828

Re: Coin Not Received even after confirmation

If i don't get my coins by tomorrow which is Monday in New Zealand, I am asking my Bank to pullback the charged amount if possible. I am a software dev and swear to god i'll do everything in my power to bring these Simplex guys down. Bitcoin.com should take little bit more responsibility as to who ...
by arunjyotidoley
Sat Dec 16, 2017 10:05 am
Forum: Technical Support
Topic: Bitcoin not received - Simplex
Replies: 6
Views: 2155

Re: Bitcoin not received - Simplex

Hi there,

I am not using bitcoin.co wallet. I provided a Bitfinex bitcoin wallet address. There has been no confirmation whatsoever that the bitcoins have been delivered. I have raised multiple support tickets. They closed the first round of tickets without any resolution. The current ticket has ...
by arunjyotidoley
Sat Dec 16, 2017 9:52 am
Forum: Technical Support
Topic: Bitcoin not received - Simplex
Replies: 6
Views: 2155

Re: Bitcoin not received - Simplex

Hi,

Someone please help me. It has been more than 3 days and i have still not received my bitcoins. I made a purchase of 2687.5 USD and still not got any response from Simplex about the delay. Atleast have the decency to let me know the status of the order. No communications at all. This is really ...
by arunjyotidoley
Sat Dec 16, 2017 9:17 am
Forum: Technical Support
Topic: Coin Not Received even after confirmation
Replies: 24
Views: 5828

Re: Coin Not Received even after confirmation

Hi,

Can someone please help me. I have made an order more than 3 days ago and still not received my coins. Payment is approved and money has been deducted. Simplex support is not responding at all.
My Simplex payment ID: 32ceafeb-53d5-4ff7-85b4-bcf2ba69a031

Thanks
by arunjyotidoley
Sat Dec 16, 2017 2:18 am
Forum: Technical Support
Topic: BITCOIN.COM did not send the bitcoin to my address after payment
Replies: 25
Views: 6380

Re: BITCOIN.COM did not send the bitcoin to my address after payment

same here. 3 days already since i made payment. I have still not received my bitcoins. Anybody has any contact no for Simplex?
by arunjyotidoley
Sat Dec 16, 2017 1:11 am
Forum: Technical Support
Topic: Bitcoin not received - Simplex
Replies: 6
Views: 2155

Bitcoin not received - Simplex

It has been 3 days since my order and i have still not received my bitcoins from Simplex. If there is a delay you guys should have the decency to provide a proper update, instead all you guys are doing is sending an automated email all the time. This will be my last transaction with simplex. Can ...

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