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by Simplex Team
Wed Jan 10, 2018 1:17 pm
Forum: Technical Support
Topic: Simplex
Replies: 4
Views: 2000

Re: Simplex

Hello,

In order to protect your personal information, please direct all of your questions to support@simplex.com.
Due to an extremely high transaction volume, there is currently a delay in our response.

We are doing our very best to reply all emails as soon as possible, and we apologize for any ...
by Simplex Team
Thu Dec 21, 2017 10:38 am
Forum: Legal
Topic: [Issue Resolved] Simplex Exchange is a FRAUD
Replies: 48
Views: 43816

Re: Simplex Exchange is a FRAUD

Hello,

My name is Julia and I am the Head of Customer Support at Simplex.

I understand your frustration and will do my best to help you out!

First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme measures to ensure the ...
by Simplex Team
Mon Dec 18, 2017 11:42 am
Forum: Technical Support
Topic: Bitcoin not received - Simplex
Replies: 6
Views: 2148

Re: Bitcoin not received - Simplex

Hello,

My name is Julia and I am the Head of Customer Support at Simplex.
I am sorry to hear about your experience and I completely understand your frustration.

We are currently experiencing some delays in processing payments due to an extremely high transaction volume, which is as a result from ...
by Simplex Team
Mon Dec 18, 2017 11:32 am
Forum: Technical Support
Topic: Coin Not Received even after confirmation? Simplex support how much longer?
Replies: 1
Views: 1075

Re: Coin Not Received even after confirmation? Simplex support how much longer?

Hello,
My name is Julia and I am the Head of Customer Support at Simplex.
I am sorry to hear about your experience and I completely understand your frustration.

We are currently experiencing delays in processing payments and in our response time to emails, due to an extremely high transaction ...
by Simplex Team
Mon Dec 18, 2017 10:38 am
Forum: Technical Support
Topic: simplex clever play
Replies: 2
Views: 1148

Re: simplex clever play

Hello,

My name is Julia and I am the Head of Customer Support at Simplex.

First I would like to assure you that Simplex is a fully licensed financial institute in the EU, and take extreme measures to ensure the safety of all the transactions that are sent to us.

In addition, please know that our ...
by Simplex Team
Sun Dec 17, 2017 11:35 am
Forum: Wallets
Topic: simplex.com and bitcoin.com both are fraudsters
Replies: 3
Views: 3290

Re: simplex.com and bitcoin.com both are fraudsters

Hello,

My name is Julia and I am the Head of Customer Support at Simplex.

I understand your frustration and will do my best to help you out.

First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme measures to ensure ...
by Simplex Team
Sun Dec 17, 2017 11:22 am
Forum: Legal
Topic: SIMPLEX / BITCOIN FRAUD !!!!!!
Replies: 6
Views: 16554

Re: SIMPLEX / BITCOIN FRAUD !!!!!!

Hello,

My name is Julia and I am the Head of Customer Support at Simplex.

I understand your frustration and will do my best to help you out.

First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme measures to ensure ...
by Simplex Team
Sun Dec 17, 2017 11:07 am
Forum: Technical Support
Topic: Simplex and Bitcoin.com scammed us together!
Replies: 21
Views: 5733

Re: Simplex and Bitcoin.com scammed us together!

Hello,

My name is Sarah and I am the Head of Customer Relations at Simplex.

I am sorry to hear about your experience and I will do my best to help you out.

First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme ...
by Simplex Team
Sun Dec 17, 2017 10:57 am
Forum: Scam accusations
Topic: Simplex.com is Scam Stay AWAY - NO Bitcoin's they send on larger transactions
Replies: 18
Views: 15160

Re: Simplex.com is Scam Stay AWAY - NO Bitcoin's they send on larger transactions

Dear Raghav,

My name is Sarah and I am the Head of Customer Relations at Simplex.

I understand your frustration and will do my best to help you out.

First, I would like to assure you that Simplex is not a scam. We are a fully licensed financial institute in the EU, and take extreme measures to ...
by Simplex Team
Thu Nov 30, 2017 1:29 pm
Forum: Technical Support
Topic: Simplex Purchased Bitcoin Not Received.
Replies: 18
Views: 9535

Re: Simplex Purchased Bitcoin Not Received.

Hello,

Please allow me to introduce myself, my name is Sarah and I am the Head of Customer Relations at Simplex.

In order for us to resolve the case you described, kindly contact our 24/7 support team at: support@simplex.com.

You will receive a very quick response from one of our customer ...

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