bccoon
Posts: 1
Joined: Wed Dec 20, 2017 11:03 pm

Novice Question (Moved Funds)

Wed Dec 20, 2017 11:18 pm

I have a small amount of Bitcoin that I sent to a different account from my Bitcoin.com wallet. The funds show as moved (and a $15.65 USD - 18.75% fee applied), but the funds have yet to show up in the receiving account and and still show in my balance (minus the fee). This was done several days ago, please see images below.

What is happening here? Any and all help is greatly appreciated.
Screenshot_20171220-160012.png
Screenshot_20171220-160000.png

User avatar
Baloo
Nickel Bitcoiner
Nickel Bitcoiner
Posts: 225
Joined: Thu Nov 02, 2017 7:47 am

Re: Novice Question (Moved Funds)

Thu Dec 28, 2017 8:51 pm

Possibly the transaction hasn't gone through yet. At least you should try to contact the support of this product.

azbanu
Posts: 4
Joined: Fri Jan 05, 2018 5:25 pm

Re: Novice Question (Moved Funds)

Sun Jan 07, 2018 9:21 am

Hi,

I had a similar issue. For me this happens when the sender and the recipient addresses are the same. The bitcoin.com wallet app somehow let you do this :(

I do not know how to resolve this.

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