Apparently the exchange has been hacked (logs accessed) and user emails have been phished. If you have an account there change your password immediately.
Also be wary of any unsolicited emails (phishing attempts). Also, Cryptsy has "paused" all withdrawals during this time. I hope many of you have stopped using them as there are many other more reputable exchanges out there.
Here's the message on their website right now:
Important System Notification
Phishing Attempt:: There is a phishing attempt going around prompting users to go to a cryptsy-refund website. Do not go to this website or give your login details on any website other than the official Cryptsy website. There were two avenues of the Phishing attempt. One was via SMS, using our provider Twilio and gained entry into our logs and sending ability via a weak password on that account. The passwords on this account have been secured. The other avenue was via email using the same mailing service we use (Mailgun), but was not sent using our account. It is uncertain where the email list for this Phishing attempt was attained from, as we do not show any unauthorized access to our Mailgun account nor our internal systems. We are still investigating this matter. If you were a victim of this phishing, you should log into your account at Cryptsy immediately and do the following: 1. Change your password and enable 2fa if you don’t already have it enabled. 2. Check your pending withdrawals, we currently have withdrawals disabled so if you see one that shouldn’t be there you can request to have it cancelled. Regarding other issues that have been apparent at Cryptsy for the last couple months, I will be making another post to explain what has been happening in the next couple days. BigVern UNTIL WE ARE ABLE TO DETERMINE EXTENT OF THE PHISHING ATTEMPT, ALL WITHDRAWALS ARE PAUSED
