I deposited 19 bitcoins and some of my tethers and on Blockchain There has been no problem so far. I was very satisfied with their service. Then I decided to withdraw my bitcoins and sent them a request November 2, 2020, (their monthly interest expired on that time)
The process in which Blockchain lost its credibility starts here.
When my withdrawal request was not approved, a ticket was posted on the site. As seen in the conversations below, they requested the "necessary" documents to complete the withdrawal process.
However, there was a question that troubled my mind. Why did Blockchain , which has been depositing monthly interest fees for a long time without any problems, asked these documents when I made a withdrawal request? If there is a problem with my account, why haven't they happened so far? Then, I made myself believe that a company that promotes itself as the "Most Trusted Crypto Company" should not have any difficulties in giving my money back.
Still waiting for them to reach me..
As can be seen from the following speech, I also submitted the requested documents later above. Although I knew how unnecessary the "necessary" documents requested from me were, I sent them...
After submitting the second part of the "necessary" documents. I received the following message.
It is 20 days after my withdrawal request. I am still struggling to find out when Blockchain will return my money.
However, they still hold my 19 bitcoins
As you can see from the conversations, the biggest nonsense is that they said they would convert the bitcoins I deposited on this site into tether before sending it to me.
Why? What is the reason behind? If you deposit euros in a bank. When you withdraw your money, you get euro. They cannot convert your money unless you want to.
On December 22, they responded that the process would be completed within a week.
Guess what happened a week later? Nothing. They said it would be resolved in a week, but my money was not sent back to me.
This is my ticket numbers - as you can see it is in open status for 2 months
If you look at the ratings on the Trustpilot site, you can easily see that this site is not reliable.
