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Bitcoin.com wallet, can't send money out

Posted: Sun Dec 10, 2017 1:02 am
by adnjoo
I'm trying to send money using the Bitcoin.com desktop wallet but I get an error:
1) could not get dynamic fee from Livenet
2) error querying the blockchain

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Any ideas?

Re: Bitcoin.com wallet, can't send money out

Posted: Sun Dec 10, 2017 2:35 am
by nandibear
....Any ideas?

Hi adnjoo,

Please send an email to wallet@bitcoin.com

Re: Bitcoin.com wallet, can't send money out

Posted: Sun Dec 10, 2017 4:26 am
by arnoudk
Looks like you are using an old version of the wallet. It displays Bitcoin Cash as "BCC", and the new version displays it as "BCH". Also, a fee level of 25 satoshi per byte is overpaying by at least 25x.

Try upgrading, and try again. Be sure you have the wallet recovery phrase backed up before upgrading. Not sure if this is a necessary recommendation, but it is a smart thing to do 'just in case' something goes wrong during the upgrade process.

Re: Bitcoin.com wallet, can't send money out

Posted: Mon Dec 11, 2017 10:22 am
by adnjoo
Looks like you are using an old version of the wallet. It displays Bitcoin Cash as "BCC", and the new version displays it as "BCH". Also, a fee level of 25 satoshi per byte is overpaying by at least 25x.

Try upgrading, and try again. Be sure you have the wallet recovery phrase backed up before upgrading. Not sure if this is a necessary recommendation, but it is a smart thing to do 'just in case' something goes wrong during the upgrade process.
Thanks mate, downloaded the latest Bitcoin.com OSX version and got it working. Now it sends; super low fees! Thanks!

Re: Bitcoin.com wallet, can't send money out

Posted: Mon Dec 11, 2017 10:52 pm
by arnoudk
Thanks mate, downloaded the latest Bitcoin.com OSX version and got it working. Now it sends; super low fees! Thanks!
You're very welcome! Enjoy.