GAMES.BITCOIN.COM NO SUPPORT!!!

[Oipbfeia38]

I have played on games.bitcoin.com for a long time now. Sometimes there would be instances where I would send btc to a game and lose the game and account key/url, and I would have to do is message the SUPPORT and provide the deposit btc address I send the btc to and they would give me my account no problem.

This is not the case any more, last week I sent btc to 2 separate games and I lost the accounts before I ever played them. So I contacted SUPPORT as normal and provided the 2 deposit address that I sent the btc to, and the NEW SUPPORT person says that he can't find my game in one message and then said in another meSsage they was having issues. It's now been 5 days and I can't getget ANY response.

Can any one on here help me out here, thanks.

[Ornn]

Hey Oipbfeia38,

I appreciate you reaching out to report this issue, for the past couple of days we have experienced an issue searching accounts, we have made our players aware of the issue and the support/development team are working as quickly as possible to get a fix out.

I have followed up with the support team and your ticket is currently on hold, you should have received a response today letting you know it's still being actively worked on.

We will do our best to keep you and the rest of the players in the loop.

All the best,
Ornn.