split topic - new topic is - I have been collecting BTC for a while now... When I checked recently, it has NO balance?

[DAVINDIA]

Hi,

I have been collecting BTC for a while now... When I checked recently, it has NO balance? What would have happened to the Balance there and how to recover it? Can you pls advise... Thanx

David

[nandibear]

Hi,

I have been collecting BTC for a while now... When I checked recently, it has NO balance? What would have happened to the Balance there and how to recover it? Can you pls advise... Thanx

David

Hi David,

Are you using a Bitcoin.com wallet? If so, please see: walletsupport.bitcoin.com/

If not, please provide more details. Anyone reading here may be able to offer advice (please beware of anyone requesting that you contact them in private).

Please never share private keys or mnemonic seed.