today buy bitcoin paid 4432.11 dollor but page down.im lost money

[SUNG HUN KIM]

today GMT +09 AM 10:39

im trying buy 0.27 bitcoin ..
4432.11 DOLLOR paid..

but not apply.. payment page is stop....
I did not receive an email...
i did not reveive anymore...

im lost money? before i send email to simplex team..but not answer...
please check this....

i want return my money..thanks..

[bitkilo]

today GMT +09 AM 10:39

im trying buy 0.27 bitcoin ..
4432.11 DOLLOR paid..

but not apply.. payment page is stop....
I did not receive an email...
i did not reveive anymore...

im lost money? before i send email to simplex team..but not answer...
please check this....

i want return my money..thanks..

Hi there,

The service on https://buy.bitcoin.com is provided by Simplex.com. If you have not received your bitcoins from them, or have any other issues regarding that service, please contact support@simplex.com.

Please note that during times of high traffic such as when there is a relatively large increase in Bitcoin's value your order with Simplex may take longer for them to fulfill. Unfortunately there is nothing that Bitcoin.com can do about this, so please be patient while Simplex process, fulfill and send your BTC order.