The user did state in the OP that he purchased the coins via Simplex and since they are posting here about it then i would assume that they purchased them from buy.bitcoin.com but can't be sure until they answer.Usually when you purchase bitcoin, the funds will be held on the site where you purchased them from, or they will ask for a bitcoin address. Please tell is which one of the two it was, and then we can help you. If neither, you may have been scammed. Please tell us the website where you bought it. Thanks!
Simplex is a payment gateway, is it not? I've seen multiple Bitcoin sellers use Simplex. I'm sure he wouldn't have this problem when using buy.bitcoin.com, since one of the first things you ask for is the Bitcoin address.The user did state in the OP that he purchased the coins via Simplex and since they are posting here about it then i would assume that they purchased them from buy.bitcoin.com but can't be sure until they answer.Usually when you purchase bitcoin, the funds will be held on the site where you purchased them from, or they will ask for a bitcoin address. Please tell is which one of the two it was, and then we can help you. If neither, you may have been scammed. Please tell us the website where you bought it. Thanks!
Yeah good point, i haven't actually used our buy.bitcoin.com before so don't know exactly how it works, i might have a look into this weekend.Simplex is a payment gateway, is it not? I've seen multiple Bitcoin sellers use Simplex. I'm sure he wouldn't have this problem when using buy.bitcoin.com, since one of the first things you ask for is the Bitcoin address.The user did state in the OP that he purchased the coins via Simplex and since they are posting here about it then i would assume that they purchased them from buy.bitcoin.com but can't be sure until they answer.Usually when you purchase bitcoin, the funds will be held on the site where you purchased them from, or they will ask for a bitcoin address. Please tell is which one of the two it was, and then we can help you. If neither, you may have been scammed. Please tell us the website where you bought it. Thanks!
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