Bitcoin sent from exchanges will not be reflected in wallet.

[kenz]

I'm sorry I can not speak English and I use Google translation.

I remit Bitcoin from the exchange (mercatox), but it will not be reflected in Wallet after 4 days.

TXID is as follows.

https://blockchain.info/tx/7709877985bc ... 15c63c91c0

I have confirmed the address for receiving Wallet at the moment, but it seems that it is different from the address at remittance.

It seems that the address has been changed while sending money ...

Please give me some advice.

[bitkilo]

I'm sorry I can not speak English and I use Google translation.

I remit Bitcoin from the exchange (mercatox), but it will not be reflected in Wallet after 4 days.

TXID is as follows.

https://blockchain.info/tx/7709877985bc ... 15c63c91c0

I have confirmed the address for receiving Wallet at the moment, but it seems that it is different from the address at remittance.

It seems that the address has been changed while sending money ...

Please give me some advice.

Are you using the Bitcoin.com wallet?

If so, please check your BCH address history for the receiving address (18vabZgKs4UCoxGnE3Vx54yDgDdcpGhaJL)
You may have sent BTC to a BCH legacy address.

You can see recovery instructions here: https://wallet.enchanthq.com/article/11 ... bch-wallet