I sent bch to a btc payment and it's not refunding

[eric.rose]

I transferred 370 bch to make a payment yesturday but I guess the website is only accepting btc. I'm asking if I could please get a refund. It was transaction id e7b275a44b98bf44f66657c6ab16aa46553b946af769e5a7a44280a32df6a677

[nandibear]

I transferred 370 bch to make a payment yesturday but I guess the website is only accepting btc. I'm asking if I could please get a refund. It was transaction id e7b275a44b98bf44f66657c6ab16aa46553b946af769e5a7a44280a32df6a677

Hi Eric,

Bitcoin is an irreversible payment system by design so it is not possible to reverse or cancel a sent transaction.

However, the keys are the same on both chains (BCH and BTC). If they (the website/company) have the BTC private key they can import, or sweep, that key into a wallet which supports Bitcoin Cash (BCH).

Keep in mind that they may have a number of very legitimate reasons (e.g., security concerns, or maybe their method of storing coins) for not attempting recovery of the coins.

In the mean time you can see the BCH transaction (and keep an eye on the address sent to) here: explorer.bitcoin.com/bch/tx/e7b275a44b98bf44f66657c6ab16aa46553b946af769e5a7a44280a32df6a677