I hit a jackpot on the exclusive slot machine at bitcoin.games casino and the game didn't pay out anywhere near the amount it should have. I've been e-mailing back and forth with support but it seems like they don't understand the problem.
In the screenshot below you can see that I hit the jackpot on line #1. The fact i hit it is verified by the progressive jackpot meter which just reset to 5,000 credits (where it starts).
I'm not even sure what the progressive jackpot was when I hit it...
Can anyone here tell me who I need to contact to actually get paid for this? I'm getting frustrated with support... they don't seem to understand what the problem is.
Screenshot: https://freeimage.host/i/JNvYFf