Tylarr
Posts: 4
Joined: Tue Apr 03, 2018 2:08 am

Donate BTC of your choice to 13tq18QfLdLjEUxLU5zW6g13BvTgD7JqA2

Bitcoins purchased

Tue Apr 03, 2018 3:58 am

Bought bitcoins for a hefty amount. Still not seeing anything, when can i expect to see it? :)

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bitkilo
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Joined: Sat Sep 26, 2015 4:08 am

Donate BTC of your choice to 1DJcTrvdGsmKr7LdriVizkVmkcXWoG12nt

Re: Bitcoins purchased

Tue Apr 03, 2018 5:11 am

Bought bitcoins for a hefty amount. Still not seeing anything, when can i expect to see it? :)
Hello,

Could you please tell us where you purchased the bitcoins from?

Are you using the Bitcoin.com wallet and purchased the bitcoins from Simplex?
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

Tylarr
Posts: 4
Joined: Tue Apr 03, 2018 2:08 am

Donate BTC of your choice to 13tq18QfLdLjEUxLU5zW6g13BvTgD7JqA2

Re: Bitcoins purchased

Tue Apr 03, 2018 5:19 am

Ive purchased it on Simplex it seems for my Bitcoin.com wallet

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bitkilo
Platinum Bitcoiner
Platinum Bitcoiner
Posts: 3210
Joined: Sat Sep 26, 2015 4:08 am

Donate BTC of your choice to 1DJcTrvdGsmKr7LdriVizkVmkcXWoG12nt

Re: Bitcoins purchased

Tue Apr 03, 2018 6:21 am

Ive purchased it on Simplex it seems for my Bitcoin.com wallet
Great thanks,

Have you emailed Simplex about this yet?

The service on https://buy.bitcoin.com is provided by Simplex.com. If you have not received your Bitcoin Core (BTC) or Bitcoin Cash (BCH) purchase from them, or have any other issues regarding that service, please contact support@simplex.com.

Please note that during times of high traffic such as when there is a relatively large increase in Bitcoin's value your order with Simplex may take longer for them to fulfill. Unfortunately there is nothing that Bitcoin.com can do about this, so please be patient while Simplex process, fulfill and send your bitcoins to the address you have provided them.

**_Please let us know if Simplex have confirmed to you that your order has indeed been sent but you still cannot see the funds in your wallet. To help staff reply please specify if you purchased BTC or BCH from them_**

Please email wallet@bitcoin.com for help if Simplex confirm that the bitcoins have been sent but you do not see theses funds in your wallet.
To help support staff please also include a copy of the confirmation email from Simplex.
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

Tylarr
Posts: 4
Joined: Tue Apr 03, 2018 2:08 am

Donate BTC of your choice to 13tq18QfLdLjEUxLU5zW6g13BvTgD7JqA2

Re: Bitcoins purchased

Tue Apr 03, 2018 8:30 am

I've sent the confirmation mail from Simplex to you guys now.

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bitkilo
Platinum Bitcoiner
Platinum Bitcoiner
Posts: 3210
Joined: Sat Sep 26, 2015 4:08 am

Donate BTC of your choice to 1DJcTrvdGsmKr7LdriVizkVmkcXWoG12nt

Re: Bitcoins purchased

Tue Apr 03, 2018 8:45 am

I've sent the confirmation mail from Simplex to you guys now.
Thanks,
Did you email this to wallet@bitcoin.com because i do not see your em,ail in our system.

What email address did you send it from?
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

Tylarr
Posts: 4
Joined: Tue Apr 03, 2018 2:08 am

Donate BTC of your choice to 13tq18QfLdLjEUxLU5zW6g13BvTgD7JqA2

Re: Bitcoins purchased

Tue Apr 03, 2018 8:49 am

Yes i sent it to wallet@bitcoin.com.
Sending from chbay4@hotmail.com

User avatar
bitkilo
Platinum Bitcoiner
Platinum Bitcoiner
Posts: 3210
Joined: Sat Sep 26, 2015 4:08 am

Donate BTC of your choice to 1DJcTrvdGsmKr7LdriVizkVmkcXWoG12nt

Re: Bitcoins purchased

Tue Apr 03, 2018 9:03 am

Yes i sent it to wallet@bitcoin.com.
Sending from chbay4@hotmail.com
Thanks, i will have another look when back online.
Please help Ross and his family during this hard time by donating to the https://freeross.org/ fund. Play at the best provably fair Bitcoin games site here: games.bitcoin.com Need a fantastic Bitcoin wallet Pick up some great Bitcoin.com swag here

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