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by jthvn
Sun Dec 24, 2017 7:20 pm
Forum: Technical Support
Topic: Error querying the blockchain
Replies: 11
Views: 5791

Re: Error querying the blockchain

Update the service URL to https://bwscash.bitcoin.com/bws/api

From your setting > choose your wallet > More options then update to above url
by jthvn
Sun Dec 24, 2017 8:46 am
Forum: Technical Support
Topic: Lost Bitcoins = got scammed
Replies: 9
Views: 2994

Re: Lost bitcoins

The address will be generated so you don't need to stay on 1 address, it's normal, do not panic.

Don't worry, your fund will be there and on the blockchain.

If you already backup your wallet, everything should be fine. You will not lose your fund.
by jthvn
Sun Dec 24, 2017 8:42 am
Forum: Technical Support
Topic: multiple errors in my bitcoin wallet
Replies: 2
Views: 1133

Re: multiple errors in my bitcoin wallet

Keep calm. Your funds will not lost, it just the issue with networking from the wallet to the server.

Keep calm as you will lost nothing.

The address will be generated so you don't need to stay on 1 address, it's normal, do not panic. Nothing wrong with your wallet. Your fund is on blockchain, so ...
by jthvn
Fri Dec 22, 2017 7:36 am
Forum: Technical Support
Topic: INVALID_ADDRESS: invalid address when sending
Replies: 1
Views: 1194

Re: INVALID_ADDRESS: invalid address when sending

The root cause is the BTC wallet is created default when we downloaded the wallet to install.

Just delete the BTC wallet and keep the BCH wallet only.

So painful :( but anyway now it looks better, no longer "Invalid address"
by jthvn
Fri Dec 22, 2017 6:55 am
Forum: Technical Support
Topic: insufficient funds?
Replies: 5
Views: 4004

Re: insufficient funds?

Today I got same the issue but after that, it shows the error message that INVALID ADDRESS for all the BCH addresses in the Recipient field.

I tried many times but still failed to send BCH from my BCH wallet to the BCH recipients.

Can anyone shed a light?
by jthvn
Fri Dec 22, 2017 6:08 am
Forum: Technical Support
Topic: Accedentially bought BTC (THROUGH DESKTOP APP) and sent my BCH address
Replies: 5
Views: 1967

Re: Accedentially bought BTC (THROUGH DESKTOP APP) and sent my BCH address

Hi Bryan,

I send my BCH from my bitcoin.com wallet to another BCH address (eg. my blockchain BCH address) but it keeps saying error message "Invalid address".

I am sending just 10% of my fund, and I am sure the BCH address is exact as I used the QR scan to input to Recipient address.

Can you ...
by jthvn
Fri Dec 22, 2017 6:03 am
Forum: Technical Support
Topic: INVALID_ADDRESS: invalid address when sending
Replies: 1
Views: 1194

INVALID_ADDRESS: invalid address when sending

Dear everyone,

When I hit send to a BCH address (exact 100%) from my wallet, the wallet keeps saying error message INVALID_ADDRESS: invalid address.

I just send just 10% of my fund but I don't know why this wallet just got the error message.

- i send 10% of fund
- my funds is still 90 ...
by jthvn
Tue Dec 19, 2017 2:08 am
Forum: Technical Support
Topic: Wallet shows error message: Could not update wallet: Error querying the blockchain
Replies: 1
Views: 1084

Wallet shows error message: Could not update wallet: Error querying the blockchain

Dear all,

My wallet now shows the error message: Could not update wallet: Error querying the blockchain. The transaction I did make to receive just 8 hours before.

Anyone can help to explain why or any issue?

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