Even i am victim I have been waiting from 72 hours and no bitcoin in wallet . I just get mails that they are looking into the issue
I have lost my 1612.5 USD
Simplex payment ID: 84f6cab9-6f3b-4c40-8396-55c6b46c9af0
Bitcoin.com is just one domain name used to promote Bitcoin. Bitcoin.com is not an official website. Just like nobody owns the email technology, nobody owns the Bitcoin network.
As such, nobody can speak with authority in the name of Bitcoin.