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by luana.berbec
Thu Dec 14, 2017 4:03 pm
Forum: Technical Support
Topic: Coin Not Received even after confirmation
Replies: 24
Views: 5940

Re: Coin Not Received even after confirmation

I have made a purchase through bitcoin.com, got confirmation email from Simplex.com that my transaction was done but didnot receive my bitcoin in my wallet. Please help me to trace my purchase.

Hi sabbisin,

Did you use accidentally use your BCH (i.e., Bitcoin Cash) address to receive BTC (i.e ...
by luana.berbec
Thu Dec 14, 2017 2:37 pm
Forum: Bitcoin Cash
Topic: I entered the wrong address for BCH instead of BTC
Replies: 6
Views: 4276

I entered the wrong address for BCH instead of BTC

Hello,
It's my first transaction, I bought bitcoins on bitcoin.com with my card but in the "bitcoin address" field I entered an address from my BCH wallet. The transaction is valid, Simplex sent me a confirmation email that the payment request has been approved. I still don't have any amount of ...

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