I deposited several hundreds euros 2 weeks ago and no money got to my cex.io account.
First they told me they needed 3 days. Then they told me it could take 14 days.
It seems cex.io has stolen my money.
Bitcoin.com is just one domain name used to promote Bitcoin. Bitcoin.com is not an official website. Just like nobody owns the email technology, nobody owns the Bitcoin network.
As such, nobody can speak with authority in the name of Bitcoin.