Go to your BTC subwallet and add addresses until you see the address you used in your BCH subwallet. Then hit "scan" and your BTC should show up in your BTC subwallet.
Hello everyone. My issue was solved, by me - a NEWBie. Here again - problem and solution...
Problem: I downloaded the Bitcoin.com wallet and purchased BTC with a credit card. Because I gave Simplex (credit card transaction partner for Bitcoin.com) an address generated under my Bitcoin Cash ...
I used a credit card to buy BTC and gave them a BCH address. Simplex Verified the purchase and gave me a link to see the BTC, but of course the transaction doesn't show up in my BCH wallet (Bitcoin.com)
Like you, when I tried the procedure provided in the Bitcoin.com help center ...