I have some problems with btgpool since 24h. I'm based in Europe. I have tried many things but I can't resolve the problems.
It seems that the pool http://goldenshow.io is based in France and I have no problem at all there!
Bitcoin.com is just one domain name used to promote Bitcoin. Bitcoin.com is not an official website. Just like nobody owns the email technology, nobody owns the Bitcoin network.
As such, nobody can speak with authority in the name of Bitcoin.